Privacy Policy & Terms

Last updated: November 2024

Introduction

At Secure Intelligence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By using our website and enrolling in our courses, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

When you register for our courses or contact us, we may collect:

  • Full name and contact information (email, phone number, address)
  • Date of birth and gender
  • Educational background and qualifications
  • Government-issued ID documents (for verification purposes)
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

We may automatically collect certain technical information including IP address, browser type, device information, and browsing patterns to improve our website and services.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing course enrollments and maintaining student records
  • Communicating with you about courses, schedules, and updates
  • Providing customer support and responding to inquiries
  • Issuing certificates and maintaining training records
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of physical and digital records
  • Encrypted transmission of sensitive data
  • Access controls and authentication requirements
  • Regular security assessments and updates

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With certification bodies for exam registration and certificate issuance
  • With payment processors for secure transaction processing
  • When required by law or legal process
  • With your explicit consent

Your Rights

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

Terms & Conditions

Enrollment Requirements

Students must provide accurate information during enrollment and submit required documentation for verification. False information may result in enrollment cancellation.

Course Policies

  • Regular attendance is mandatory for course completion
  • Course materials are for personal use only and not for distribution
  • Lab access is provided during scheduled hours only
  • Students must follow ethical guidelines and institute policies

Refund Policy

Refund requests must be submitted within 7 days of course commencement. Fees are non-refundable after this period. Detailed refund terms are provided in enrollment documentation.

Intellectual Property

All course materials, website content, and training resources are the intellectual property of Secure Intelligence and may not be reproduced without permission.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Secure Intelligence

Near Punjabi University, Patiala, Punjab

Email: si.office@proton.me

Phone: +91 9517913533